Terms of service

Last updated: 6/22/2026

The rules of the chaos.

Welcome to Totally UnNested — merch, gifts, and questionable encouragement for Gen X empty nesters who are old enough to know better. These Terms explain how our store works, what you can expect from us, and what we expect from you. It is not as fun as a new drop, but it keeps the wheels on the cart.

Overview

The terms “we,” “us,” and “our” refer to Totally UnNested. Totally UnNested operates this store and website, including all related information, content, features, tools, products, digital products, promotions, and services in order to provide you, the customer, with a curated shopping experience. Collectively, these are referred to as the “Services.”

Totally UnNested is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein, these “Terms of Service” or “Terms,” describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers, limitations of liability, order terms, shipping, returns, user content, affiliate disclosures, AI-assisted content, and third-party links.

By visiting, interacting with, purchasing from, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, and you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your name, email address, billing information, payment information, shipping information, and account information.

You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

Screens lie, colors vary, and every device has opinions.

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors, sizing, placement, product appearance, artwork, graphics, and product details may differ from how they appear on your screen due to your device type, display settings, lighting, photography, manufacturing processes, printing methods, and product variations.

We do not warrant that the appearance, color, fit, quality, or final look of any product or service purchased by you will meet your expectations or be identical to what is depicted, rendered, photographed, mocked up, or displayed in our online store.

Some of our products may be printed to order, made to order, fulfilled by third-party production partners, or produced only after your order is placed. Because of this, minor variations may occur in print placement, color, texture, sizing, finish, packaging, or production timing.

All product descriptions, images, pricing, availability, designs, and offers are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any products that we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 — Made-to-Order and Print-on-Demand Products

Many Totally UnNested items may be printed, produced, or fulfilled after an order is placed. This helps us keep the chaos fresh and avoid turning the garage into a warehouse.

Because certain products may be made to order:

  • production times are estimates only
  • cancellation requests may not be possible once production begins
  • returns and exchanges may be limited according to our Refund Policy
  • slight differences may occur between mockups and final products
  • print placement, color, finish, or sizing may vary slightly
  • availability may change based on production partner inventory.

Please review product descriptions, size charts, color selections, and order details carefully before checking out.

Section 4 — Orders

When you place an order, you are making an offer to purchase. Totally UnNested reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Totally UnNested confirms acceptance.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting. Because some items may be printed to order or sent into production quickly, Totally UnNested may be unable to accommodate cancellation or change requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 5 — Prices, Promotions, and Billing

Prices, discounts, promotions, product availability, and offers are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, duties, import fees, or other charges that may apply.

Prices posted in our online store may be different from prices offered through third-party platforms, social media shops, marketplaces, affiliate links, promotions, or other stores operated by third parties.

We may offer promotions, discounts, coupon codes, free shipping offers, bundles, or limited-time deals. Promotions may be governed by additional terms and conditions. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete transactions and contact you as needed.

You represent and warrant that:

  • the payment information you provide is true, correct, and complete
  • you are authorized to use the payment method provided
  • charges incurred by you will be honored by your payment provider; and
  • you will pay all charges incurred by you at the posted prices, including shipping, handling, taxes, and other applicable charges.

Section 6 — Shipping and Delivery

We will move as fast as we reasonably can. Shipping carriers may have other plans.

All delivery times, production timelines, and shipping estimates are estimates only and are not guaranteed. We are not liable for shipping or delivery delays caused by production partners, shipping carriers, customs processing, weather, holidays, supply chain issues, incorrect shipping information, payment delays, or events outside our control.

Once we transfer products to the carrier or fulfillment provider, title and risk of loss pass to you to the extent permitted by applicable law.

You are responsible for providing complete and accurate shipping information. We are not responsible for lost, delayed, returned, or misdelivered packages caused by incorrect or incomplete shipping addresses.

Shipping, returns, and exchanges are subject to our Shipping Policy and Refund Policy.

Section 7 — Returns, Exchanges, and Refunds

Returns, exchanges, refunds, cancellations, damaged items, lost shipments, and order issues are handled according to our Refund Policy and any applicable Shipping Policy.

Because some products may be printed to order, made to order, customized, personalized, digital, final sale, or fulfilled by third-party production partners, not every item may be eligible for return or exchange.

Please review the product page, size information, order details, and our Refund Policy before purchasing.

Section 8 — Digital Products, Downloads, and Content

If we offer digital products, downloads, guides, templates, files, memberships, courses, or other digital content, those digital products are provided for your personal, non-commercial use only unless otherwise stated.

Digital products may not be copied, shared, redistributed, resold, uploaded, licensed, transferred, modified, or used commercially without our prior written permission.

Because digital products are delivered electronically or made available for access, digital product purchases may be non-refundable except where required by law or expressly stated in the applicable product description or Refund Policy.

We reserve the right to update, modify, discontinue, restrict, or remove access to digital products or content at any time.

Section 9 — Gift Cards

If we offer gift cards, store credits, or promotional credits, they are subject to any terms stated at the time of purchase or issuance.

Gift cards and store credits:

  • are not redeemable for cash except where required by law
  • may not be resold or transferred for value without our permission
  • may be subject to fraud prevention review
  • may not be replaced if lost, stolen, or used without authorization, except where required by law.

Additional gift card terms may apply.

Section 10 — Intellectual Property

Our Services, including but not limited to all trademarks, brand names, text, displays, images, graphics, product reviews, video, audio, designs, product names, slogans, artwork, copy, layout, selection, arrangement, and overall look and feel, are owned by Totally UnNested, its affiliates, partners, licensors, or content providers and are protected by U.S. and foreign intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, scrape, store, copy, sell, resell, or transmit any material on the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, trade dress, or other intellectual property of Totally UnNested, Shopify, or any third party.

Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted are reserved by Totally UnNested.

Totally UnNested’s names, logos, product and service names, designs, slogans, graphics, characters, product copy, and brand elements are trademarks, service marks, trade dress, or protected content of Totally UnNested or its affiliates or licensors. You must not use such marks or materials without our prior written permission.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are the trademarks of their respective owners.

Section 11 — Optional Tools

You may be provided with access to customer tools, payment tools, marketing tools, shopping tools, personalization tools, embedded features, third-party apps, or other third-party functionality as part of the Services. We neither monitor nor have control over all such third-party tools.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.

We may also offer new features, tools, content, and resources through the Services in the future. Such new features shall also be deemed part of the Services and subject to these Terms.

Section 12 — Third-Party Links, Social Media, and Embedded Content

The Services may contain materials, links, embeds, product references, videos, social media content, affiliate links, marketplace links, TikTok videos, Instagram content, YouTube videos, or other functionality provided, hosted, operated, or controlled by third parties.

If you interact with third-party content, click third-party links, watch embedded videos, purchase through third-party platforms, or leave our Services, you do so at your own risk.

We are not responsible for examining or evaluating the content, accuracy, practices, policies, availability, products, services, or functionality of third-party websites, apps, platforms, tools, or materials.

Third-party platforms may collect, process, or receive information about your interactions according to their own privacy policies, terms, cookies, pixels, or tracking technologies. Please review third-party policies before engaging with those platforms.

We are not liable for any harm, damages, losses, claims, data practices, purchase issues, product issues, shipping issues, or disputes related to your access to or use of third-party websites, platforms, products, services, resources, or content.

Complaints, claims, concerns, or questions regarding third-party products, services, platforms, links, or content should be directed to the applicable third party.

Section 13 — Affiliate Links, Sponsored Content, and Promotional Relationships

Some products, links, recommendations, videos, social posts, emails, product pages, or content may include affiliate links, paid promotions, sponsored content, gifted products, seller relationships, commission arrangements, or other commercial relationships.

This means Totally UnNested may earn a commission, referral fee, flat fee, product sample, promotional benefit, or other compensation when you click a link, purchase a product, use a promotion, or interact with certain content.

We aim to disclose material relationships clearly and appropriately where required. However, affiliate or promotional relationships do not guarantee that a product is right for you, and they do not replace your responsibility to review product details, pricing, sizing, shipping, reviews, and return policies before purchasing.

Any product recommendations, opinions, jokes, commentary, or promotional content are provided for general informational and entertainment purposes and should not be interpreted as professional, medical, financial, legal, or other specialized advice.

Section 14 — AI-Assisted Content

Some visuals, images, videos, product scenes, captions, copy, creative concepts, promotional content, or marketing materials may be created, edited, enhanced, or assisted by artificial intelligence tools.

AI-assisted content may be used for storytelling, brand presentation, creative direction, entertainment, advertising, or promotional purposes.

We make reasonable efforts not to use AI-assisted content in a way that materially misrepresents a product. However, AI-assisted lifestyle imagery, promotional visuals, mockups, or creative scenes may not perfectly reflect the exact product, color, size, texture, packaging, setting, or usage experience.

Before purchasing, you should rely on the actual product description, product photos, size guide, pricing, shipping information, return policy, and checkout details.

AI-assisted content is not a guarantee of product performance, outcome, fit, appearance, or availability.

Section 15 — User Content, Reviews, Tags, and Feedback

If you submit, upload, post, email, tag, message, comment, review, share, or otherwise transmit any ideas, photos, videos, captions, comments, reviews, testimonials, suggestions, feedback, proposals, plans, or other content to us or about us, collectively “User Content” or “Feedback,” you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, edit, excerpt, adapt, and create derivative works from such content in any medium for any purpose, including commercial, marketing, promotional, advertising, social media, and website use.

In plain English: if you tag us, send us something, review us, or share content with us, we may feature it. We will try not to make it weird. Unless weird is the point.

You represent and warrant that:

  • you own or have all necessary rights to the User Content or Feedback
  • your User Content does not violate the rights of any third party
  • you have disclosed any compensation or incentives received in connection with your submission
  • your User Content is accurate and not misleading
  • your User Content complies with these Terms and applicable law.
  • We are under no obligation to:
  • maintain User Content or Feedback in confidence
  • pay compensation for User Content or Feedback
  • respond to User Content or Feedback
  • publish or continue displaying User Content or Feedback.

We may, but have no obligation to, monitor, edit, refuse, or remove User Content or Feedback that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, abusive, misleading, infringing, spam, or otherwise objectionable, or that violates any party’s rights or these Terms.

You may not use a false email address, pretend to be someone other than yourself, or mislead us or others as to the origin of User Content or Feedback. You are solely responsible for any User Content or Feedback you submit and its accuracy.

We take no responsibility and assume no liability for User Content or Feedback posted by you or any third party.

Section 16 — Brand Tone, Humor, and Content

Totally UnNested may include humor, sarcasm, parody, innuendo, adult-adjacent jokes, lifestyle commentary, empty-nest jokes, Gen X references, and other brand content that may not be suitable for every household, workplace, family group chat, or Thanksgiving table.

Our content and products are intended for general consumer, lifestyle, entertainment, and merchandise purposes. You are responsible for deciding whether our content or products are appropriate for you, your household, your recipients, or any intended audience.

Nothing on the Services is intended to be medical, legal, financial, therapeutic, relationship, parenting, or professional advice. If a mug changes your life, we are thrilled, but still not licensed for that.

Section 17 — Relationship with Shopify

Totally UnNested is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Totally UnNested.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Totally UnNested, including any injury, damage, loss, claim, return, refund, product issue, or dispute resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Totally UnNested.

Section 18 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed at our Privacy Policy page. Certain personal information may also be subject to Shopify’s Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside in order to provide services to you.

Please review our Privacy Policy for more details on how we, Shopify, and our partners collect, use, share, and protect personal information.

Section 19 — Email, SMS, and Marketing Communications

If you sign up for our email list, text list, newsletter, “Bad Influence List,” promotional messages, abandoned cart reminders, or other marketing communications, you agree to receive communications from us according to the consent you provide.

You may unsubscribe from email marketing using the unsubscribe link in our emails. If we offer SMS/text messaging, you may opt out by following the instructions provided in the applicable message, such as replying STOP, where supported.

Message frequency may vary. Message and data rates may apply for SMS/text messaging. Consent to marketing communications is not required to make a purchase.

We may use third-party marketing, email, SMS, analytics, and advertising providers to send or manage communications, subject to our Privacy Policy.

Section 20 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, product availability, sizes, colors, images, discounts, or content.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

We are not obligated to update, amend, or clarify information except as required by law.

Section 21 — Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

  • for any unlawful, fraudulent, or malicious purpose
  • to violate any international, federal, state, provincial, or local law, rule, or ordinance
  • to infringe upon or violate our intellectual property rights or the rights of others
  • to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees, partners, customers, users, or any other person
  • to transmit false or misleading information
  • to submit, upload, post, or transmit unlawful, infringing, harmful, abusive, obscene, defamatory, threatening, or otherwise objectionable material
  • to send or facilitate advertising, promotional material, junk mail, spam, chain letters, or similar solicitations
  • to impersonate or attempt to impersonate any person or entity
  • to interfere with anyone’s use or enjoyment of the Services
  • to engage in conduct that may harm Totally UnNested, Shopify, our users, or any third party
  • to upload or transmit viruses, malware, worms, or malicious code
  • to reproduce, duplicate, copy, sell, resell, scrape, crawl, spider, or exploit any portion of the Services
  • to collect or track personal information of others
  • to phish, pharm, pretext, scrape, crawl, or otherwise attempt unauthorized data collection
  • to interfere with or circumvent the security features of the Services or any related website, other websites, or the internet.

We reserve the right to suspend, disable, restrict, or terminate your access to the Services at any time, without notice, if we determine that you have violated any part of these Terms.

Section 22 — Termination

We may terminate this agreement or your access to the Services, or any part of the Services, in our sole discretion at any time without notice.

You will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following any termination: Intellectual Property, User Content, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 23 — Disclaimer of Warranties

The information presented on or through the Services is made available solely for general information, entertainment, promotional, and ecommerce purposes. We do not warrant the accuracy, completeness, usefulness, reliability, or availability of this information. Any reliance you place on such information is strictly at your own risk.

EXCEPT AS EXPRESSLY STATED BY TOTALLY UNNESTED, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, ACCURATE, COMPLETE, OR RELIABLE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

Section 24 — Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL TOTALLY UNNESTED, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, PRODUCTION PARTNERS, FULFILLMENT PARTNERS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, BUSINESS INTERRUPTION, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE.

THIS LIMITATION APPLIES TO DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING ERRORS OR OMISSIONS IN CONTENT, PRODUCT INFORMATION, THIRD-PARTY CONTENT, AI-ASSISTED CONTENT, SHIPPING DELAYS, PRODUCT VARIATIONS, OR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT OR PRODUCT MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Section 25 — Indemnification

You agree to indemnify, defend, and hold harmless Totally UnNested, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, production partners, and fulfillment partners from any losses, damages, liabilities, claims, demands, judgments, settlements, costs, and expenses, including reasonable attorneys’ fees, payable to any third party due to or arising out of:

  • your breach of these Terms or any documents incorporated by reference
  • your violation of any law or the rights of a third party
  • your access to or use of the Services
  • your User Content or Feedback
  • your misuse of products purchased through the Services
  • your violation of any third-party platform, app, or tool terms.

We will notify you of any indemnifiable claim, provided that failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent, not to be unreasonably withheld. You will cooperate in the defense of indemnified claims, including by providing relevant documents and information.

Section 26 — Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any remaining provisions.

Section 27 — Waiver; Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 28 — Assignment

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent will be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

Section 29 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of West Virginia, without regard to conflict-of-law principles.

You and Totally UnNested consent to venue and personal jurisdiction in the state and federal courts located in West Virginia for any disputes arising out of or relating to these Terms or the Services, except where prohibited by applicable law.

Section 30 — Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Some headings may have a little personality. The legal obligations underneath them still count.

Section 31 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice.

Your continued use of or access to the Services following the posting of changes to these Terms constitutes acceptance of those changes.

Section 32 — Contact Information

Questions about the Terms of Service should be sent to us at:

totalllyunnested@gmail.com