Shipping policy
Last updated: 6/22/2026
Shipping: because the chaos has to physically get to you somehow.
Totally UnNested ships a mix of products, including made-to-order merch, print-on-demand items, stocked products, and products fulfilled through third-party production or shipping partners.
We use various fulfillment and shipping providers. Many of our made-to-order products are produced and shipped through Printify or similar production partners.
This Shipping Policy explains how production, shipping, delivery estimates, tracking, delays, and shipping issues work.
Order Processing and Production
Some Totally UnNested products are made to order or printed after your order is placed. That means your item may need to be produced before it ships.
For made-to-order or print-on-demand items, processing and production times may vary based on:
- product type;
- print provider or fulfillment partner;
- inventory availability;
- order size;
- seasonal demand;
- holidays;
- production volume;
- quality checks;
- shipping destination.
Most made-to-order items are typically produced and shipped within 2–7 business days, but this is an estimate and not a guarantee.
Stocked items, if available, may ship faster.
If your order contains multiple items, they may ship separately depending on product type, fulfillment partner, production location, or availability.
Shipping Times
Shipping time begins after your item has been produced, packed, and handed off to the shipping carrier.
Estimated shipping times may vary depending on:
- shipping method selected;
- carrier;
- product type;
- fulfillment location;
- delivery destination;
- weather;
- holidays;
- customs;
- carrier delays;
- other events outside our control.
Typical estimated shipping windows may include:
| Shipping Destination / Method | Estimated Shipping Time After Production |
|---|---|
| U.S. Standard Shipping | Approximately 2–7 business days |
| U.S. Economy Shipping, where available | Approximately 4–10 business days |
| U.S. Express Shipping, where available | Approximately 2–3 business days |
| International Shipping | Approximately 10–30 business days or longer |
These are estimates only. Delivery dates are not guaranteed unless expressly stated at checkout.
Shipping Rates
Shipping rates are calculated based on factors such as:
- product type;
- item quantity;
- shipping method;
- fulfillment provider;
- package weight;
- delivery address;
- domestic or international destination.
Shipping charges, if any, will be shown at checkout before you complete your purchase.
Some products may have different shipping costs because they are produced or shipped by different fulfillment partners.
Multiple Items and Split Shipments
If your order includes multiple items, they may arrive in separate packages.
This can happen when:
- items are produced by different print providers;
- items ship from different locations;
- one item is ready before another;
- products require different packaging;
- stocked products and made-to-order products are included in the same order.
If your order ships in multiple packages, you may receive more than one tracking number.
Please do not panic if one shirt shows up before the mug. The mug may just be making an entrance.
Tracking Your Order
When your order ships, you should receive a shipping confirmation email with tracking information if tracking is available.
Tracking updates may take 24–72 hours to appear after a carrier receives the package.
If you have not received tracking information within the expected production window, contact us at:
Please include your order number and the email address used at checkout.
Delays
We work to get orders produced and shipped as quickly as reasonably possible, but delays can happen.
Delays may be caused by:
- production partner delays;
- carrier delays;
- weather;
- holidays;
- high seasonal order volume;
- inventory or supply issues;
- customs processing;
- incorrect or incomplete shipping information;
- payment review or fraud checks;
- events outside our control.
Totally UnNested is not responsible for shipping carrier delays, production partner delays, customs delays, or events outside our control.
If a delay becomes significant, contact us and we will do our best to help look into it.
Incorrect or Incomplete Shipping Addresses
Please review your shipping address carefully before placing your order.
We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout.
If you notice an address mistake, contact us immediately at:
We will do our best to help, but we may not be able to change an address once an order has entered production, fulfillment, or shipping.
If an order is returned to sender because of an incorrect or incomplete address, additional shipping charges may apply to reship the order.
If an order cannot be reshipped or recovered, refunds or replacements may be limited, especially for made-to-order products.
Lost, Missing, or Marked Delivered Packages
If your tracking says your package was delivered but you cannot find it, please:
- check around your delivery area;
- check with household members, neighbors, front desk, building office, or mailroom;
- confirm the shipping address on your order;
- wait 24–48 hours, as some carriers mark packages delivered before final delivery;
- contact the carrier if needed.
If the package is still missing, contact us at:
We will review the situation and help where reasonably possible.
Totally UnNested is not responsible for theft, loss, or missing packages after carrier-confirmed delivery, but we will do our best to help you investigate.
Damaged Packages or Items
If your item arrives damaged, defective, misprinted, or incorrect, contact us as soon as possible at:
Please include:
- your order number;
- the email used for purchase;
- photos of the damaged item;
- photos of the packaging, if applicable;
- a short description of the issue.
We may offer a replacement, reprint, refund, or other appropriate resolution according to our Refund Policy.
Please keep the item and packaging until we review the issue. We may need photos or additional information from you.
International Shipping
We may offer international shipping on certain products, depending on the product type, fulfillment provider, shipping destination, and availability.
International shipping may take longer than domestic shipping and may be subject to customs inspections, duties, taxes, import fees, brokerage fees, or other charges.
Customers are responsible for any customs duties, taxes, import fees, or similar charges required by their country unless otherwise stated at checkout.
We are not responsible for delays caused by customs, border processing, import restrictions, or local delivery services.
Some products may not be available for international shipping.
Customs, Duties, and Import Fees
For international orders, customs duties, taxes, import fees, and related charges may be collected by your country or carrier before delivery.
These charges are not controlled by Totally UnNested and are not included in the product price or shipping cost unless expressly stated at checkout.
If you refuse a package due to customs fees, import fees, duties, taxes, or related charges, refunds may be limited or unavailable, especially for made-to-order products.
Shipping Restrictions
We may not be able to ship certain products to certain locations.
Shipping restrictions may be based on:
- fulfillment provider availability;
- product type;
- carrier limitations;
- destination country rules;
- hazardous material restrictions;
- import/export rules;
- local laws;
- shipping cost or availability.
If we cannot ship an item to your location after an order is placed, we will contact you and may cancel or refund the affected portion of the order.
Preorders, Limited Drops, and Special Releases
If we offer preorders, limited drops, special releases, or products with stated shipping timelines, those items may have different processing or shipping estimates.
Any special shipping information will be stated on the product page, checkout page, email, or applicable promotion.
If an order includes a preorder item and an in-stock item, they may ship separately or together depending on fulfillment availability.
Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible at:
Because some items are made to order or sent into production quickly, we may not be able to cancel or change an order once production, fulfillment, or shipping has started.
Please review your order carefully before checking out.
Shipping and Returns
Shipping issues, damaged items, wrong items, returns, exchanges, and refunds are handled according to our Refund Policy.
Please review our Refund Policy for more details about eligibility, timeframes, made-to-order products, print-on-demand products, damaged items, and return instructions.
Contact Us
If you have questions about shipping, tracking, delivery, or an order issue, contact us at:
Please include your order number so we can help faster.